IT Support Analyst

We are currently looking for an IT Support Analyst to join the IT Team in our Bishop's Stortford office.

We have an exciting opportunity for an IT Support Analyst to join our IT team in our Bishop's Stortford office.

This role will enable you to work alongside a range of departments, liaising with senior managers and staff at all levels across the business, providing first and second line IT support to this L500 recommended firm.

As an IT Support Analyst your key responsibilities will include:

  • Delivering support to the users around the firm, take responsibility for and coordinate fault resolution from first report to conclusion.
  • Helping to establish the new internal IT helpdesk function and contribute to the structure and methods used to service the IT needs of the overall firm.
  • Corresponding with the current IT suppliers and the firm to provision support.
  • Attaining an in-depth knowledge of all systems and to research subjects as prescribed by the Head of IT to achieve the same.
  • Update and implement changes to the new software package due to be installed across the firm.

Tees has six offices – in Bishop’s Stortford, Chelmsford, Brentwood, Saffron Walden, Royston and Cambridge. Collaborative working with staff is a prerequisite for this role, and travel to other offices will be required; as such access to a vehicle and a clean driving license would be desirable.

If you would like to view the full job description for this role, please click here to view it.

If you are looking for your next challenge in a progressive environment with great opportunity, then we would like to hear from you!

 

 

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