Client Care Manager - Family

We are looking to appoint a Client Care Manager to join our Family team in our Chelmsford and Brentwood office.

We are looking for an experienced Client Care Manager to join our Family team in our Chelmsford and Brentwood offices.

This role offers the opportunity to lead the support function for a busy team of expert lawyers and other professional staff. The successful candidate will managing the team’s Client Care function by ensuring a seamless service to our clients, through exceptional and proactive administration and assistance.

As a Client Care Manager in the Family team, some of your main duties will include:

Providing timely and pro-active administrative support through;

  • Leading and managing the Client Care administrative team, including workloads, capacity and delegating
  • Checking, amending and printing of correspondence and documents produced by the Document Production team
  • Liaising with the legal advisors in the production of required correspondence and documents, ensuring efficient delivery
  • Liaising with clients and third parties as required
  • Supporting the team in its financial processes
  • Ensuring accurate internal records are kept

To view the full job description for this role, please click here

The ideal candidate for this role will have experience working in Family or Contentious Law and will have a good understanding of court processes. 

If you are enthusiastic, like to exceed expectations, have a strong customer focus with an eye for detail - send us your CV with a brief covering letter outlining why you are perfect for Tees! 

To apply, please email us at:

Tees coronavirus update

We’re open and here to help you. We’re running as normal with our employees all working from home.

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You can call us as normal on 0800 013 1165 or email us:

You can also find contact details for all our advisers here. 

As a flexible and technologically-adept firm, we already had many home-working systems in place. We have now rolled this technology out to all our employees working for clients, so they can continue to work normally - and from home.

If you are a client, please be assured you can get in touch with Tees and we are still working on your case. To replace face-to-face meetings, we have the facilities to do video-conferencing, conference calls or just speak on the phone, as you need.

Due to the circumstances, please call us if you would have wanted a home visit, and we can organise the best and safest way of being in touch.

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