Caroline Metcalf

Partner - Dispute resolution & litigation

Caroline Metcalf, Partner and dispute resolution specialist in Bishops Stortford

How can I help you? 

Since qualification in 1987 I have worked full time in complex litigation, acting for Claimants and Defendants, for private individuals, major reinsurers and Insurers, household name companies and smaller companies. 

One area of speciality is claims for Professional Negligence against Accountants, Auditors, Architects, Banks, Barristers, Brokers, Builders, Dentists, Executors, Engineers, Estate Agents, Financial Service Providers, Solicitors, Surveyors, Trade Unions, Trustees, and Valuers. 

As a Member of ACTAPS (The Association of Contentious Trust & Probate Specialists), I also specialise in the full range of disputes that arise from Estates, Inheritance, Trusts and Wills this includes:

  • challenging Wills 
  • Inheritance (Provision for Family & Dependants) Act 1975 cases
  • disputes between cohabitees of property
  • rectification of trust deeds, disputes in respect of lost Wills
  • Court of Protection applications especially concerning the contested appointment of attorneys
  • retrospective applications for sale of home or to make gifts out of surplus income
  • claims relating to Proprietary Estoppel, disputes between cohabitees of property
  • and rectification of trust deeds. 

I handle many Insurance Disputes including disputes over policy indemnity and interpretation for all forms of policy. I also deal with Critical illness cover and Income Protection Policy claims for insurers and policy holders relating to issues of the duration and nature of incapacity and issues of non-disclosure of pre-existing condition. I act for householder insurers seeking recovery of their outlay in connection with a fire, escape of water and oil, tree roots subsidence damage, impact damage and explosion and for policy holders making claims against insurers for such damage.

As part of our wider Rural Team I handle Farming disputes for our large rural client base I also deal extensively with Commercial, Commercial Property, Personal Injury and Partnership Disputes. 

Delivering what you really need 

When asked what I do best - I answer ‘anything difficult’. I enjoy helping clients to achieve their goals in their disputes and devising a strategy to do so. I like to win when acting for a Claimant and to achieve the best possible outcome when acting for a Defendant. 

I deploy negotiation, and mediation in addition to the court process (and adjudication for construction disputes) to achieve the best solution. Over many years I have gained tactical skills and specialist knowledge through extensive experience which I apply to resolve a dispute to my client’s advantage. 

I am known for my work commitment and attention to detail giving everything to achieve the best outcome possible for every client for whom I act. 

I adopt a cost effective approach to all situations with creative solutions to problem solving, providing a service that is second to none. 

Recent successes includes recovering £8m for a client battling against two top 10 London firms and a contested complicated domicile dispute. 


What else should you know? 

I run the NFU LAS Call First scheme within the firm providing telephone advice to a wide range of farming clients. Furthermore, I have been a Member of ACTAPS (The Association of Contentious Trust & Probate Specialists) for over 10 years and I have also been a member of UKELA (United Kingdom Environmental Lawyers Association) for over 20 years. 

I write various Articles for NFU publications. 

I have been the clerk to a local primary school for 18 years and so am very familiar with education issues.

Tees is here to help

We have many specialist lawyers who are based in:

Cambridgeshire: Cambridge
Essex: Brentwood, Chelmsford, and Saffron Walden
Hertfordshire: Bishop's Stortford and Royston

But we can help you wherever you are in England and Wales.


Legal 500 UK 2023

"Throughout a very stressful and challenging case, Caroline Metcalf provided me with the calm, professional and realistic advice necessary to make the best decisions given the nuances of English Law. Her commitment to her work is exemplary and often we discussed issues late at night and over the weekend as she was always available or responded to my concerns and queries extremely promptly and fully empathized with the legal difficulties facing me to balance my expectations against probable legal outcomes."

Legal 500 UK 2021

‘Caroline Metcalf was obviously experienced in the legal aspects of the negotiation that was needed, raised issues that would not have occurred to me, and put me on a secure footing to successfully complete the negotiations in a cordial manner. I would not hesitate to engage her services on a future occasion should the situation demand.’

Legal 500 UK 2021

‘Caroline Metcalf and her close team have always made me feel so at ease. I have had a very traumatic case and Caroline has made sure I have never had any added anxiety. She has always been there for advice and kindness and has been the best advice and guidance. Her team has always been there to back up clerical work efficiently.’

Mr Nick Loftus


I have instructed Caroline Metcalf twice on what turned out to be very complex and protracted disputes. Her hard work and determination have ensured we’ve reached a very satisfactory resolution. Caroline is always very responsive, diligent in all she does and very pleasant to deal with.


Bishop's Stortford

Caroline Metcalf is very efficient and makes time to speak to you personally. She's also has given me very knowledgeable advice. I feel that Tees has been great value for money and have come away from them as a happy client.

E. Wilson

Caroline Metcalf dealt with a personal injury claim for me. Her calm and pragmatic guidance during a stressful period was really appreciated as was her clear and concise advice and the speed with which matters were dealt with. I have since recommended her several times.

V. Smyth

Bishop's Stortford

A huge thank you to Caroline. I can't thank you enough. I honestly never thought I would ever see any of my money again. When I told my children last night the first thing they said was "what a wonderful solicitor to have." I'm so very grateful and very happy. You are a real lifesaver.
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