Insurance disputes

If you're going through a dispute with your insurance company, we can help you find a resolution - and recover your losses.

Gez Gibbs, Brentwood

Insurance disputes - legal advice

House insurance, travel insurance, pet insurance – we all spend hundreds of pounds a year to protect the things we value against disaster. So when the worst happens we’re covered and we can make a claim.

Sometimes insurance companies will say that they’re not liable to pay out in the particular circumstances of your case. When that happens, you’ll probably feel badly let down and angry. We’ve all heard people say ‘it’s not worth the paper it’s written on’. You’ll want to know if there’s anything you can do. That’s where we can help.

How we can help you

We’ve got a team of expert insurance lawyers who can advise you on your disputed insurance claim. We’ve worked with lots of clients over the years so we understand how you’re be feeling. Unfortunately we are unable to deal with car insurance claims under £5,000 however, you can take these disputes up with the Ombudsman here. If your claim is over £5,000 please do contact us and we can help you.

We look at every detail

We can take a close look at the small print for you and advise whether you can bring a claim against your insurance company to recover your losses. If you want us to, we’ll take your case up and, if need be, we’ll take legal action on your behalf.

How we work

We’ll listen carefully to your story and we’ll get a full picture of what’s happened. Then we’ll take a very close look at your insurance policy. Using our knowledge of the law and our years of experience, we’ll give you straightforward and honest advice about what you can do – and how likely you are to succeed if you bring a case.

We don’t believe in making life any more difficult than it is already, so we’ll talk to you in plain English and answer any questions that you’ve got. We’ll work efficiently and quickly to sort out your claim and we’ll keep you informed every step of the way. Our aim will always be to get the best possible outcome for you. 

Recent successes for clients

Recently we’ve successfully advised customers who’ve brought actions against their insurance companies to recover their losses in cases of damage by fire, escape of water, subsidence, explosion and by motor vehicles. We’ve also advised customers in cases of personal injury and critical illness where the insurance company was arguing that it was not liable to pay out. 

What to do next

Whatever the nature of your claim, we are experts in insurance law – and at making sense of the small print. So give us a call for a free and confidential discussion and let’s talk about how we can help.

Call our Dispute Resolution & Litigation solicitors on 0800 0131165

For a free initial chat, at no obligation, or fill out our enquiry form and a solicitor will get in touch.

Enquiry form

We understand your situation and our expert team are here to help

Get in touch to speak with someone who can help you move forward.

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Tees coronavirus update

We’re open and here to help you. We’re running as normal with our employees all working from home.

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You can call us as normal on 0800 013 1165 or email us:

You can also find contact details for all our advisers here. 

As a flexible and technologically-adept firm, we already had many home-working systems in place. We have now rolled this technology out to all our employees working for clients, so they can continue to work normally - and from home.

If you are a client, please be assured you can get in touch with Tees and we are still working on your case. To replace face-to-face meetings, we have the facilities to do video-conferencing, conference calls or just speak on the phone, as you need.

Due to the circumstances, please call us if you would have wanted a home visit, and we can organise the best and safest way of being in touch.

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