Accident & emergency claims

If your treatment in an A&E department went wrong, you’re entitled to know why – we can help you find out what happened.

Starting your claim

Though trips to the local A&E department are rarely planned, we know more or less what to expect: lots of other patients, doctors and nurses under pressure, possibly a long wait. We’re also entitled to expect a good standard of care. Most of the time, we get it. But now and then something goes wrong, with lasting effects. If this has happened to you, our medical negligence specialists can help you move forward.

How we can help you

You’ll want to talk to someone who has the experience and knowledge to help you find out what has gone wrong and what you can do about it.

We know what you’re going through and we know what it takes to help you through this difficult time. We’ve worked with lots of people who’ve had similar experiences and we've helped our clients get answers about what went wrong as well as financial compensation.

Clear, practical advice

When you come to us for help, we’ll listen carefully to your story; what’s happened to you and we will ask you what outcome you might want. Then we’ll use our knowledge and experience to look closely at the details of your case and give you clear, honest and realistic advice. We’ll explain your options in plain language and recommend a way forward.

We’ll find out what went wrong

We understand that you’ll probably want to know why things went wrong, and you’ll want to make sure it doesn’t happen to anybody else.  

Getting the right answers can be an uphill struggle – we can help you do that. 

Financial compensation

We will tell you if you have a case for compensation.

We understand that every claim is different, so we take the time to understand how your treatment has affected you, your family and your income; what your future needs are, whether treatment, care, specialist equipment and so on; and how much it will cost. 

We will then factor it all into any claim for compensation.

With you every step of the way

You might already have tried to talk to doctors about your condition but sometimes it can feel like you’re on your own. With Tees by your side, you are not.  We understand what you're going through, and we're here to give you a voice. 

We've handled many Accident & Emergency claims and so, our lawyers really do have the practical experience to support you. We're persistent, and we'll fight to get answers for you. Whether you’re looking to secure financial compensation or you just want to understand what happened, you can be confident that we’ll be with you all the way.

We’ll deal with your case as quickly and efficiently as we can, with sympathy and understanding. Everything we do is geared towards getting you the best possible result. We’ll explain things in plain English and we’ll always keep you informed of what’s going on.  You can be confident that we’re fixed on getting the result that helps you to begin putting your life back together.

If you need further treatment, we'll help you get it, and ensure that your compensation covers the cost.

Don’t worry about costs

We will not charge you to assess your case – this will be free. 

After that, there are many ways you can pursue the case without you having to pay the costs as the case proceeds, e.g. Insurance, a No Win, No Fee Agreement. We will discuss the options with you once we have completed the free initial assessment but if you want to know more now, please get in touch. 

Our experience in Accident & Emergency negligence claims

Over the years we’ve advised people on many problems relating to negligent Accident and Emergency treatment, including:

  • Failure to correctly investigate, diagnose and treat
  • Failure to correctly interpret test results and scans
  • Failure to refer appropriately for further investigation and treatment
  • Wrongful discharge

Tees is a top-tier Legal 500 Medical Negligence firm.  We are one of the longest-standing and most highly respected claimant medical negligence practices in the region, and we work with only the best independent medical experts.

All of our Team are members of the Association of Personal Injury Lawyers (APIL) and a number of our solicitors sit on specialist panels for the Law Society and AvMA (Action Against Medical Accidents).

What to do next

We’re here to listen. We understand that you may feel angry, confused, anxious or nervous, but you’ll find our medical negligence specialists friendly and easy to talk to.

We build our service around your individual needs. So whether you’re looking for a full explanation of what went wrong or financial compensation, we’ll guide you and support you every step of the way.

Call our Medical Negligence solicitors on...

0800 013 1165

...for a free, confidential, no obligation chat, or fill out our enquiry form and we will let you know how we can help.

Enquiry form

Get in touch

Call us on 0800 013 1165 or complete our enquiry form
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Talk to an expert

Q: Where is your office?

Tees has five offices - Bishop's Stortford, Cambridge, Chelmsford, Royston and Saffron Walden. We're happy to see you at the office of your choice, and our solicitors or financial advisers can travel to an office that suits you. You can find directions on our website here.

Q: How can I contact Tees?

You can phone us on 0800 013 1165 or email hello@teeslaw.com. If you need to speak with a particular person, you'll find their contact details on the 'Our People' section. 

Q: Is there parking at your office?

Yes, all of our offices have parking nearby. Our Bishop's Stortford, Cambridge, Chelmsford and Saffron Walden offices have onsite parking. Our Royston office has free parking a short walk away.

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